TERMS AND CONDITIONS OF WARRANTY

For the purposes of this agreement:

“Supplier” shall mean Leema Creations (Pvt) Ltd and its successors and assigns

“Customer” shall mean the customer or any person acting on behalf of with his/her authority

“Product” shall have the same meaning as the goods supplied by the Supplier to the Customer

This warranty covers the defects resulting from defective parts, materials, workmanship and construction, if such defects, are revealed during the period of warranty from the date of purchase.

The Supplier agrees, within a period as specified after the delivery date, to repair or replace without charge the particular product or component which is defective within the meaning of this guarantee, determined during an inspection by a trained representative of the Supplier that the product has failed due to defects in fabrication or installation.

Any complaint must be sent to the Supplier within ten days of the defect being noticed accompanied by the purchase invoice or details relating to the purchase. The warranty is applicable only with the proof of purchase to the original owner as it is non-transferable. The original invoice of the final payment is to be submitted with the claim under the warranty. Warranty claims must be made in writing within 30 days before the expiration of warranty. If a claim is not made within the stated time frame, then the warranty period will expire automatically even if the product has not been fully used or installed during the warranty period.

All claim determinations will be made and communicated to Customer in writing by the Supplier.

In the event of repair or replacement, the original remaining warranty period will continue and be applicable to the repaired or replaced “Leema” product in whole and will not set in motion a new warranty period from the date of repair or replacement. Customer must make a warranty claim prior to having any repairs or replacement of the alleged defective items. The warranty becomes void if the goods are repaired or replaced without first obtaining the written consent from the Supplier.

Damages are not covered under this warranty if the product supplied has defects due to or as a result of the following:- Use of paints, detergents, solvents, chemicals such as harsh or abrasive cleaner,  aggressive environmental influences or chemical dust, such as construction dust, lightning or other unusual weather conditions, soiling caused by animals, vandalism, burns from cigarettes and other sources, fire, damage as a result of any testing, adjustments or modification or improper installation or assembly contrary to any written installation instruction, failure to observe operation, poor or incorrect maintenance, failure to take proper care, modifications, alteration, misuse, abuse, willful or negligent damage, unreasonable or extraordinary use, or any trial operation of the product,  accident, use in a manner that is not normal or customary, or extraordinary, if the surface of the product has been scratched for any reason, defect or damage incurred from transportation or storage of the products in improper conditions outside of Supplier’s  responsibility (re-transport after delivery of product by Supplier)

As the manufacturer of the Product, “Leema” stands behind its craftsmanship and pledges to do everything it can to reasonably resolve, as quickly as possible, any problems you may have with the Product within the terms and conditions of this warranty. This warranty is non-transferable and valid to the original purchaser only

DURLAX SOLID SURFACE – COUNTERTOP MAINTENANCE

The solid surface material used in our furniture is a 100% UV acrylic. It is highly practical, impervious to moisture. It is also seamless and malleable, germ resistant, non-porous, hygiene-friendly and simple to clean

Clean all spills immediately to help protect the surface top from marring or discoloration.

Always use trivets or hot pads under hot pots or heat producing appliances. While granite, quartz, and soapstone are very heat resistant, sudden large temperature changes are not recommended.

Use a mix of mild soap and warm water with a clean soft cloth or sponge to clean counter tops. Use a PH neutral cleaner. Prolonged use of cleaner, including dish soap, can leave a dull film. This can be removed with a granite cleaner or polish.

Use place mats or felt protectors under pottery or other hard objects (anything that can scratch) when placing them on soft material like marble. Use coasters under glasses containing alcohol, soda, or fruit juices on material prone to etching like marble.

Place toiletry items in baskets when keeping them on vanity tops to prevent staining

Do not leave spills, stains or water rings for a long time, but wipe immediately to help protect the surface top from marring or discoloration

Do not use bathroom cleaner, grout cleaner, tub cleaner, vinegar, bleach, ammonia or any abrasive and acid based cleaners on counter tops.

Do not sit or stand on counter tops. Do not slice or chop food directly on granite and marble counter tops. Always use a chopping board.

Solid surface does not require exorbitant cleaning and maintenance. However, if they are misused, they

can become damaged over time. We’ve outlines a few cleaning and maintenance tips that will help your

Solid surface retain its original, professional appearance indefinitely.

Cleaning techniques can depend on the finish of your solid surface – matte (satin), semi-gloss, or high-gloss. All sinks and most countertops have a matte finish. If you’re not sure what your finish is, contact us and we’d be happy to identify it for you.

As you clean your solid surface, you can use solid surface cleaners that are available at most home improvement centers. Ammonia-based cleaners and soapy water work well on all finishes to remove dirt and residue. For stains, you may need a stronger, more abrasive cleaner.